Yellookart Private Limited – Policies
1. Cancellation & Refund Policy
- Customers may cancel their order within the same day of placing it, before dispatch.
- Once shipped, cancellation requests cannot be accepted.
- Refunds (for approved cancellations or accepted returns) will be processed within 2–5 business days to the original payment method.
- Refund timelines may vary depending on the bank or payment gateway.
2. Return & Replacement Policy
- Returns are accepted only if the seller approves and the product is expired or damaged.
- Package damage caused by courier/delivery partners is not Yellookart’s responsibility.
- We work with 3rd party delivery partners and direct seller delivery in some locations.
- Items that are opened, used, or damaged after delivery are not eligible for return or refund.
- Customers must report eligible issues within 24 hours of delivery with proof (photo/video).
3. Shipping Policy
- Same-day or next-day delivery (0–1 days) depending on order time and location.
- Orders placed between 10:00 A.M. and 7:00 P.M. are processed the same day.
- Orders placed after cut-off time will be delivered the next working day.
- Delivery charges, if applicable, are shown at checkout.
- Unavoidable delays (weather, traffic, vendor issues) will be communicated promptly.
4. Terms & Conditions
- By using www.yellookart.com, customers agree to comply with our policies.
- Prices listed are final and inclusive of applicable taxes.
- Yellookart reserves the right to update products, prices, and stock without notice.
- Customers are responsible for providing correct delivery details.
- Fraudulent or abusive orders may be canceled without notice.
5. Privacy Policy
- All customer information (name, address, contact, email, and payment details) is kept safe and confidential.
- We do not sell or share data with third parties, except for delivery, payment processing, or legal compliance.
- Website uses secure encryption & trusted gateways for transactions.
- Customers may request data update or deletion by contacting support.